Make it easy on yourself!

Troubleshooting Your Smart Stand and Cart

  1. Wheels on your cart should be checked often to assure they are rolling freely. Familiarize yourself with the locked and unlocked positions of the lever on the wheels. Whenever you take your cart out of its bag, you can turn it upside down and spin each wheel to be sure it is turning smoothly. When you lock or unlock your wheels, do them all; otherwise you can end up with some locked and some not. Remember to lock all your wheels whenever you play, and unlock them all whenever you roll.
  2. The knob on your stand should be tight. Be sure to turn the wooden clamp clockwise to keep it tight, but not so much that you can’t loosen it when you want to.
  3. Clamp your harp to the stand if you want to lift and carry the harp and stand as one unit. Just reverse the knob assembly so the clamp is in front, and read your instructions that came with the stand, which gives details on using the clamp.
  4. The rubber or silicone dots that came with your stand can be put on either the stand or on the back of your harp to keep it from sliding sideways while you are playing, and to prevent rattling if it happens. The dots can sometimes “travel” out of position because of the smooth wood finish. In that case, they may need to be glued, but be aware that glue will affect the finish. However, its effect is not visible because it is behind the harp.
  5. Straps that slide off your shoulder can be fixed by sewing a patch of rubberized shelf liner, available at any hardware store, to the part of the strap that meets your shoulder.
  6. Tone enhancement is likely for most harps on the Smart Stand. Occasionally, a harp clamped to the stand will not resonate any more than without the stand, depending on the shape and construction of the harp.

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